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Frequently Asked Questions

Got questions? We’ve got answers! If you have a question we haven’t answered below, please feel free to reach out to us at hello@wildwillettfood.com.

Wild Willett is a mash up of our founder’s three kids’ names – Scarlett, Lilly and Will. The company is aptly named after this super active, always snacking, wild crew that our founder originally created these healthy snacks for.

Wild Willett’s mission is to create better-for-you snacks while inspiring our customers to live happy, healthy, and active lifestyles. As a brand, we strive to produce foods that you’ll love, while also creating an active community of healthy snackers! 

Wild Willett jerky is made with premium grass-fed beef. It is simply marinated in a fruit puree (with some added fruit flavor), honey, tamari, and garlic, and then dehydrated. We take great pride in the fact that our jerky has none of the following:

• No Preservatives

• No Added Sugar

• No Nitrates

• No Nitrites

• No MSG

• No Gluten

Our jerky is made of premium grass-fed beef that does not contain antibiotics or growth hormones. Our simple, all-natural recipe results in a high protein, low sugar, low calorie, guilt-free snack!

Yes! We do not use any gluten-containing ingredients in our products.

Unopened, our jerky has a 12-month shelf life. Once opened, for the best taste, we suggest refrigeration and consuming within 2 days.

Happiness Guaranteed! If you don't love your purchase, please send us an email at hello@wildwillettfood.com within 30 days of delivery, let us know what we can do better, and we will issue a full refund within 5 business days. 

Free 2-5 day shipping - exclusions apply.Please allow 1-2 business days for order processing.

The shipping cost of Wild Willett jerky is free of charge when ordering on WildWillettFood.com. In-stock orders received by 12:00 PM Eastern Time Monday-Friday will usually ship the same day. Orders will usually ship the next business day if received after 1:00 PM Eastern Time, with the exception of Saturday and Sunday, or on public holidays, where orders will ship the next business working day.
On acceptance of orders, Wild Willett will make every effort to process them within the stated time frame. Wild Willett will not be held liable for shipping delays caused by severe weather or unforeseen events. Transit time may vary depending on proximity to the distribution center and inventory availability, but most orders typically arrive between 2-5 business days after being placed. Wild Willett only ships to US delivery addresses in the 50 states, cannot deliver to PO boxes or APO/FPO addresses, and cannot guarantee scheduled delivery to Hawaii and Alaska.

Email us at hello@wildwillettfood.com with the following information and we will get in touch with you promptly - contact name, name of business, address of business, phone number and email address.